All GREASER electric bikes are sold under the manufacturer's warranty.
This warranty covers unexpected failures and defects of any part or component that can not be attributed to normal wear or damage caused by a collision outside of this normal use.
Parts or components shall be free from modification, including shot blasting and / or paint / powder coating, where this can be attributed to failure.
Paint damage caused by rough handling will not be covered by our warranty. Our bikes are very well packaged and protected for shipping.
Please note, it is the buyer's responsibility to take care of his own bike. Abuse is not covered by the warranty. You must keep your bike in working order. Any failure due to improper or non-existent maintenance will be easily detected by our engineers and rejected in most cases.
For more peace of mind, we offer a 5-year warranty on frames (chassis and forks) and 2 years on battery and electronic components.
Validity of the Michael BLAST guarantee
FROM THE DATE OF PURCHASE
Examples of items covered by the manufacturer's warranty:
(Where it is clear that there has been no abuse or misuse)
Cracked or broken frames
Cracked or broken forks
Cracked or broken bars
Cracked or broken hubs
- BB Internal Axle Failure / Wheels
- Cracked or Broken Cranks
Example of items that are not covered by the manufacturer's warranty:
(Not limited to the list below)
- Veiled wheels
- Worn tires
- Used or broken chains (unless they clearly show a manufacturing defect)
- Sprockets worn
- Bearings worn or internal hub
- Folded fork
- Folded frame - Folded Bar
- Folded axes
- Folded cranks
- Folded pedals
- Damage caused by water, whatever, to the electronic components and the battery
- Damage of paint caused by rough handling.
Manufacturing defects visible to any part or component should be reported as soon as noticed. When making a claim, the claimant must be the original owner or purchaser and produce a receipt to prove the date and place of purchase. You will need to provide photographic evidence of your complete bike (photos on both sides, even if it is a small component failure), including close-ups of the defective component (s). We will then ask you to return the defective component.
The Michael BLAST brand will provide free of charge parts that are found to be defective due to manufacturing errors during the warranty periods above, however, all labor costs associated with the installation of defective parts are covered by your dealer. .